Technical Support

Windows
OSX
Chrome OS
iOS
Android

Google Chrome 70+ Recommended
Mozilla Firefox 60+ Recommended
Microsoft Edge
Safari 5+
We suggest keeping your browsers updated.

PC
Mac
Chromebook
iPad and iPhone
Amazon Kindle Fire
Samsung Galaxy
Kuno Tablet
Smart refrigerator with a web browser (Why is this a thing?)
If you have a device you want us to test Voces on, email us at [email protected].

One of the newest features is the ability for students to record their own audio. For this, please make sure that you have a microphone and that your web browser is allowed to access it. If you have any questions or issues, please email [email protected] for assistance.

Schedule a Meeting to Receive Live Support

To schedule your meeting, select one of the meeting types below.

Ideal for new teachers with a free trial, or those considering signing up for one. Let us walk you through the materials and tools and show you what's great about Voces!

Ideal for new subscribers and experienced users alike! We will go over key features, showing how to create classes and assignments, and can answer any questions you have about grading, editing, or other aspects of the platform!

If you have technical questions or are experiencing issues with the Voces platform, sign up here—our tech-support team can help!

This calendar is for LMS administrators or for teachers who need help getting started with using Voces with their LMS.

Link Voces with Your Learning Management System (LMS)

To link with Google Classroom, Canvas, Schoology, or Microsoft Teams:

Before you can proceed, your school's LMS administrator must complete a quick configuration. It should take less than 5 minutes. Please send your administrators to www.vocesdigital.com/technical-lmssetup.php. If they have any questions, please ask them to email [email protected].
Once that configuration is complete, you can access Voces using your LMS. To start, click "Login."
On the right side of the login page, click on the icon for your LMS.
Select your LMS account.
If this is your first time logging in with your LMS, it will prompt you to authorize the connection.
Enter your Class ID and User ID.
Your account is now linked!

Once you have linked with your LMS, here is what you will be able to do:

Sync classes (best used when first setting up). This will bring over the information from your LMS and create classes and students within Voces. If students are already added to Voces and have completed assignments, use the Match option.
Log in to Voces as a teacher or student using LMS accounts.

For student log in, they must be created or linked first.

Note: Students can log in with either their Voces ID or LMS account.

Sync assignments to LMS.
Create an assignment and it will appear in the LMS as well.
Assignments with a future start date will be saved as a draft in the LMS.
Student individualization is not supported with all LMSs, so all assignment details will be applied to the entire class.
If the LMS does support student-specific assigning, those details can be changed in the LMS after creating the assignment in Voces.
Editing an assignment will sync any date or class changes within the LMS.
Deleting an assignment in Voces DOES NOT delete the assignment in the LMS, and vice versa.

Grades are synced manually from the gradebook page.
After generating a report, the LMS sync button appears.
Once clicked, all grades on the report will be transferred to the LMS. If any grades have changed since the last sync, the new grade will be sent.

Note: Currently syncing is only supported for the "Detailed List" style of report.

The Voces team is here to support you every step of the way.

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Voces® is the registered trademark of American Eagle Co., Inc., for print and digital textbooks and resources. "Nuestra historia" and "Notre histoire" are trademarks of American Eagle Co., Inc. This work is protected by U.S. and international copyright laws. Unauthorized reproduction, including reproduction of the work in its entirety or in part, is expressly prohibited. Voces® may not be copied, duplicated, or stored on any server or electronic device. All Voces® content, unless otherwise stated. Copyright 2001–2024 American Eagle Co., Inc.